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  • What is a revision?
    A revision is an updated version of the mix which incorporates a variety of minor modifications. This can include changes such as balance adjustment, increasing the reverb on the vocals, adding a gradual volume increase to an instrument or making the bass sound fuller.
  • How many revisions do I get?
    We offer up to 2 revisions per track included with your order. We can accommodate additional revisions at an hourly rate. We ask that you give us your revisions for all your songs at one time to help streamline the process.
  • How many tracks of audio can I send?
    Our mixing rates are based on a 48 channel limit, with stereo files counting as two channels. If your project exceeds this limit, we can still accommodate you for an additional fee. Consider consolidating multiple backing vocal tracks or rhythm guitar stacks into a stereo mix to help save on costs.
  • What is your turnaround time?
    Usually, our turnaround time for mixing is 10 days or fewer, allowing us to promptly return it to the artist for their review.
  • How many songs can I have mixed with the 10-day turnaround?
    We anticipate needing 10 days to mix up to 4 songs per project. Should you have more than 4 songs for mixing, you're welcome to still book with us. While exceeding this limit might extend our completion timeframe beyond the intended 10 days, we'll offer an estimated completion time upon confirmation of your booking.
  • What will I receive?
    Once the mixing is completed, you'll receive a high-quality stereo mix for mastering as well as a reference mix in 16-bit/44.1kHz WAV and MP3 formats. An instrumental mix and an a cappella mix can be accommodated for if requested at no additional costs.
  • How long can a song be?
    We accommodate songs of varying lengths, but our standard 10-day timeframe is designed for tracks approximately 5 to 6 minutes long. Longer songs could impact our ability to meet this timeline. Upon booking confirmation, we'll offer an estimated completion time.
  • Can I submit reference tracks?
    Absolutely, and we encourage it. We're happy to incorporate your specific preferences into the mix. If there's a particular reference or style you'd like your song to mirror, feel free to share those details with us. We'll ensure to take those preferences into account while we work on your mix.
  • When and how do I pay?
    To secure our mixing services, payment is necessary upon booking. Once the payment is processed and cleared, we'll promptly commence work on your song. Payment can be completed using either a debit or credit card.
  • What file types should I deliver?
    Our primary mixing tool is Pro Tools. If you're also using Pro Tools, feel free to send us your session. Ensure you've committed any processing you wish to retain since our available plugins may differ. For users with a different DAW, please export audio files from your session at the original sample rate and bit depth of recording. All audio files should start from a consistent point (e.g., bar 1/beat 1) and be in WAV or AIFF format (44.1, 48, 88.2, or 96kHz). Additionally, bounce or commit MIDI instruments as audio files.
  • Should I leave the effects on my tracks or not?
    Typically, we begin with the final sound or recording, preserving intended effects or processing. Yet, for vocals and replicable effects, please share both the original "dry" version and the final "wet" version. This dual provision allows us greater flexibility to enhance your concepts. Please ensure clear file labeling and specify which is the original and which is the processed version.
  • Can you fix the timing or tuning of some tracks?
    We offer additional editing services beyond mixing, though these entail an extra fee. To facilitate a seamless mixing procedure, we recommend addressing such edits before initiating the mix. However, if you prefer us to manage these tasks, we can oblige for an added cost. Do note, any editing might potentially extend the project's completion time beyond the guaranteed 10-day period.
  • How do I upload my file(s)?
    You will be given access to a private Google Drive share folder where you can upload your files.
  • What format should I submit my file(s) in?
    24-bit WAV or AIFF files at the sample rate of the session you’ve been working in. (44.1 up to 96kHz). Please make sure you leave any limiting or normalization off before exporting.
  • What format will I receive my file(s) in?
    You will receive 24/44.1kHz WAV files. If you require other formats and/or sample rates, please let us know so we can accommodate you.
  • How much headroom should I leave?
    It is best practice to leave about 5-6db of headroom. Please ensure that any limiting or normalization has been removed.
  • When will I receive my mastered track(s)?
    Mastered tracks are typically returned within 24-48 hours after receiving an order.
  • Will you use analogue equipment on my tracks?
    We work both with analogue and digital equipment in a hybrid setup to get the very best out of your music.
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